Working with your Business Group Lines

If you manage multiple departments or have any sub-departments in your department, you can select the department or sub-department using a drop-down list at the top of the page. This drop-down also includes a search box, which may be useful if you have a large number of departments in your Business Group. As you type a term in the search box, you will possible matches and you can then select the Department you want.

When View All is selected, the screen includes a Department column so that you can see where a particular line is located.

The Download all Lines button on the top right of the screen enables you to download a .csv file giving the name, DN and department of each line, ordered by the department to which the lines belong if you have more than one department.

The Actions drop-down on the far right of each line has some or all of the following options, depending on the type of line. Each option opens a pop-up where you can view or carry out configuration.

View individual settings or view line settings to view configuration for the selected line

View group settings for this line (if the Line is a member of a Group, for example a Hunt Group)

Edit personal details, for example renaming the line

Add services to the line

Reset the line.

Unlock the account.