Sending Feedback

If you want to send feedback to your service provider, for example to report a bug or suggest an enhancement, click on the Send Feedback 

You will then see a pop-up.

CommPortal Send Feedback

If you want to include a screenshot of the CommPortal interface:

Highlight particular areas of the screen by selecting Highlight, positioning the cross-hatch and then dragging – the area that will be included in the screenshot will be highlighted.

Use the Black out option to disguise any personal information

Click Capture.

If you do not want to include a screenshot, click Skip.

This launches a second screen, with the screenshot on the right (if you have taken one) and a box where you can add a description of the problem you have encountered or enhancement you would like to see.

Send Feedback second pop-up

Finally, click the Submit link to send your feedback.