Adding Notes

You can add Notes to any recording. There are two types of notes, first is a Note that covers the whole recording, the second is a Timestamp Note which can be placed at a set time within a recording.

To create a Note find and view the recording, on the Recording Details page click on the Create Note icon within the Media Player. 

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The Create Note box will appear, you can enter comments about the call. Click on Create Note.

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To create a Timestamp Note, using the Media Player click on the Play/Pause button to play the recording click on the Play/Pause where you want the note to be placed this will now pause the recording. Click on the Create Timpstamp Note icon. 

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The Create Timestamp Note box will appear, this will include the timestamp of where the recording was paused. Enter your comments and click on Create Note

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You can view and edit all notes for a recording on the Recording Details, this is located to the lower right. From here you can Edit, Delete the note. 

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With a Timestamp Note you also have the option to Play the recording from the point where the Timestamp Note was created. 

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Revision #3
Created Fri, Jan 15, 2021 3:15 PM by Admin
Updated Thu, Feb 4, 2021 3:24 PM by Admin