CommPortal: Business Group Administrators
Everything you need to successfully manage your Business Group
Business Group Administrator Login and Overview
This covers the how to access the Business Group Administrator Portal and overview of features
This covers how to manage subscribers within your Business Group including logging on to their En...
Managing Phones & Phone Profiles
This covers the basics for configuring compatible handsets with in the BG Admin CommPortal.
Managing Extensions and Short Codes
This covers managing extensions and short codes, including adding, removing and modifying them.
Managing Hunt Groups (Multi Line Hunt Groups (MLHGs))
This covers Multi Line Hunt Groups (MLHG) managing settings and subscribers within these MLHGs
Music On Hold
This covers managing Music on Hold (MoH) uploading of recordings, assigning to lines and other se...
Managing Call Pickup Groups
This covers how to manage call pickup groups
Viewing Business Group Call Reports
This covers how access and download your Business Group call reports
This covers the setup and use of Account Codes.
Cloud Contact Centre
This covers the basic of Cloud Contact Centre
This covers the management and use of departments within your Business Group
Viewing Miscellaneous Settings
Others setting within the Business Groups Administrator Portal