Managing Call Pickup Groups

Viewing Call Pickup Groups

The Call Pickup Groups page displays all of the Call Pickup Groups in your department. To view...

Moving Call Pickup Groups to Another Department

To move Call Pickup Groups between departments, follow these steps: Select the Call Pickup G...

Adding Call Pickup Groups

To create a new Call Pickup Group, follow these steps: Select the Department to which you wa...

Deleting Call Pickup Groups

To delete a Call Pickup Group, follow these steps: Select the Call Pickup Group using the ch...

Viewing and Modifying Call Pickup Groups

To view the details of a Call Pickup Group and to modify its settings, follow these steps: S...

Settings

The Settings tab lets you view and change the name of the Call Pickup Group. To change the name, ...