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Admin
User for 2 years
Recently Created Pages View All
Miscellaneous Settings
The Misc. Settings page allows you to view and change a number of settings associated with your B...
Adding Departments
The BG Admin may be able to create departments within the business group. Each Business Group can...
Managing Departments
You will see the following screen when you click on the Departments link in the menu on the left ...
Cloud Contact Centre
If you have the Cloud Contact Centre (ServicePlus or PeoplePlus) feature in your deployment, the ...
Viewing and Modifying Account Code Settings For a Line
If you want to view or change a particular line's account code settings, follow these steps: Ch...
Recently Created Chapters View All
Pod Connect: Voicemail
Questions and answers about vociemail.
Pod Connect: Mobile and Desktop
Questions and answers on Pod Connect mobile and desktop applications.
Viewing Miscellaneous Settings
Departments
Cloud Contact Centre
Recently Created Books View All
CommPortal: Administrator Guide
In depth guide for the CommPortal for Administrators.
Pod Call Record - User Guide
Guide on using and navigating the Call Recording portal
Installation and Setup
Pod Connect: Updates
How to update your Pod Connect application.
Managing Phones & Phone Profiles
This covers the basics for configuring compatible handsets with in the BG Admin CommPortal.