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You can add Notes to any recording. They are two types of notes, first is a note that covers the ...
View Event History
The View Event History will show all the event relating to a recording. Go into view a recording ...
Delete a Recording
INFO: PLEASE NOTE ONCE A RECORDING HAS BEEN DELETED IT CAN NOT BE RETRIEVED. From the R...
Download a Recording
To download and save a recording to your computer. From the Recording Details page click on the d...
Viewing and Listening to Recordings
To view and listen to your recordings, from the navigation menu click on Recordings and then clic...
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How to view and manage your recordings.
Managing Phones As Administrator
How To Configure Hot Desking?
Managing Short Codes
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Pod Call Record - User Guide
This guide will cover the basics of the Pod Call Record Portal.
Installation and Setup
Pod Connect: Updates
How to update your Pod Connect application.
Managing Phones & Phone Profiles
This covers the basics for configuring compatible handsets with in the BG Admin CommPortal.
Viewing Miscellaneous Settings
Others setting within the Business Groups Administrator Portal