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Adding Departments
CommPortal: Administrator Guide
Departments
The BG Admin may be able to create departments within the business group. Each Business Group can...
Miscellaneous Settings
CommPortal: Administrator Guide
Viewing Miscellaneous Settings
The Misc. Settings page allows you to view and change a number of settings associated with your B...
Basic Call Reporting
Call Reporting
INFO: Basic Call Reporting offers the raw calls in CSV format containing details of all calls...
Enhanced Call Reporting
Call Reporting
INFO: If you only see the Basic Call Reports page Enhanced Call Reporting may not be configur...