If you encounter a problem when using the CommPortal BG Admin interface, or have a suggestion for an improvement, you can click on the Send Feedback link and submit a report to your service administrator.
Clicking on the Send Feedback link launches a pop-up.
- If you want to include a screenshot of the BG interface: Highlight particular areas of the screen by selecting Highlight, positioning the cross-hatch and then dragging – the area that will be included in the screenshot will be highlighted.
- Use the Black out option to disguise any personal information
- Click Capture.
- If you do not want to include a screenshot, click Skip.
- This launches a second screen, with the screenshot on the right (if you have taken one) and a box where you can add a description of the problem you have encountered or enhancement you would like to see.
- Click Submit to send your feedback.