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Working with your Business Group Lines
If you manage multiple departments or have any sub-departments in your department, you can select...
Modifying Short Codes
Short Codes To modify an existing Short Code, follow these steps: Click on either the Short...
Hunt Group Pilots
The Hunt Groups Pilots tab displays any pilot numbers for this Hunt Group. A pilot number is one ...
Viewing and modifying Hunt Groups
To view the details of a Hunt Group and to modify its settings, select that MLHG by clicking anyw...
Moving MLHGs to another department
To move an MLHG between departments, follow these steps: Select the MLHG using the checkbox to ...
Viewing Hunt Groups
The Hunt Groups page displays all of the Hunt Groups in the Business Group or department(s) that ...
Modifying Extensions
To modify an existing Extension, follow these steps: Click on either the Extension number or...
Adding Extensions
To create a single new Extension, follow these steps: Click on Add. Enter the number of the...
Viewing Extensions
The Extensions page displays all of the Extensions in your business.
Adding Short Codes
o create a new Short Code, follow these steps: Click on Add. Enter the number of the Short ...
Resetting a Business Group Line
You can use a reset line option on a Business Group line if you need to allocate this line to a d...
Moving Short Codes to Another Department
To move Short Codes between departments, follow these steps: Select the Short Code or Short ...
Viewing Short Codes
The Short Codes page displays all of the Short Codes in your department. To view Short Codes i...
Provisioning Phones
INFO: If you are missing phones from this list then you will need to contact your Service Pr...
Subscriber Phone Profiles
From the BG Admin Portal you can also make changes to Subscriber Phone Profiles directly. From t...
Business Group Profiles
Phone profiles are split into 2 sections Business Group Profiles and Subscriber Phone Profiles. ...
Managing Phones As Administrator
Overview This will cover the basics in managing and configuring your Phones from the BG Admin Po...
Logging into a user's account
To log on as a regular user, follow these steps: Expand the Actions drop-down to the right of t...
Moving lines between departments
To move lines between departments, follow these steps: Select the line using the checkbox to...
Hunt Group Members
This tab displays all of the lines which are members of this Hunt Group. There is an icon for eac...