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Pod Connect: Using Voicemail
Guide to Pod Connect Voicemail
Managing Hunt Groups (Multi Line Hunt Groups (MLHGs))
This covers Multi Line Hunt Groups (MLHG) managing settings and subscribers within these MLHGs
Viewing Miscellaneous Settings
Others setting within the Business Groups Administrator Portal
Viewing Business Group Call Reports
This covers how access and download your Business Group call reports
Account Codes
This covers the setup and use of Account Codes.
Managing Call Pickup Groups
This covers how to manage call pickup groups
Managing Extensions and Short Codes
This covers managing extensions and short codes, including adding, removing and modifying them.
Cloud Contact Centre
This covers the basic of Cloud Contact Centre
Pod Connect: Music On Hold
This covers managing Music on Hold (MoH) uploading of recordings, assigning to lines and other se...
Departments
This covers the management and use of departments within your Business Group
Helpful Videos
Why not pop over to Pod Unified Communications YouTube Channel where you can see some of the grea...
Managing Subscribers
This covers how to manage subscribers within your Business Group including logging on to their En...
Business Group Administrator Login and Overview
This covers the how to access the Business Group Administrator Portal and overview of features
Pod Connect: Meeting
Guides on how to get the most from Pod Connect Meeting. If you do not have the Meeting options, ...
Start Up Guide (Readme First)
Here you will find a start up guide designed to give you the best experience with your Unified Co...
Frequently Asked Questions On Pod
Find answers to your questions here...
Advanced Auto Attendant
Advanced Auto Attendant, aimed at small and medium business subscribers, offers an increased leve...
Standard Auto Attendant
Standard Auto Attendant offers a very simple automated telephone menu.
Manufacturer Support
A list of common manufacturers and helpful links to various external documents.
Managing Phones & Phone Profiles
This covers the basics for configuring compatible handsets with in the BG Admin CommPortal.