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25 total results found

Pod Connect: Using Voicemail

Guide to Pod Connect Voicemail

Managing Hunt Groups (Multi Line Hunt Groups (MLHGs))

This covers Multi Line Hunt Groups (MLHG) managing settings and subscribers within these MLHGs

Viewing Miscellaneous Settings

Others setting within the Business Groups Administrator Portal

Viewing Business Group Call Reports

This covers how access and download your Business Group call reports

Account Codes

This covers the setup and use of Account Codes.

Managing Call Pickup Groups

This covers how to manage call pickup groups

Managing Extensions and Short Codes

This covers managing extensions and short codes, including adding, removing and modifying them.

Cloud Contact Centre

This covers the basic of Cloud Contact Centre

Pod Connect: Music On Hold

This covers managing Music on Hold (MoH) uploading of recordings, assigning to lines and other se...

Departments

This covers the management and use of departments within your Business Group

Helpful Videos

Why not pop over to Pod Unified Communications YouTube Channel where you can see some of the grea...

Managing Subscribers

This covers how to manage subscribers within your Business Group including logging on to their En...

Business Group Administrator Login and Overview

This covers the how to access the Business Group Administrator Portal and overview of features

Pod Connect: Meeting

Guides on how to get the most from Pod Connect Meeting. If you do not have the Meeting options, ...

Start Up Guide (Readme First)

Here you will find a start up guide designed to give you the best experience with your Unified Co...

Frequently Asked Questions On Pod

Find answers to your questions here...

Advanced Auto Attendant

Advanced Auto Attendant, aimed at small and medium business subscribers, offers an increased leve...

Standard Auto Attendant

Standard Auto Attendant offers a very simple automated telephone menu.

Manufacturer Support

A list of common manufacturers and helpful links to various external documents.

Managing Phones & Phone Profiles

This covers the basics for configuring compatible handsets with in the BG Admin CommPortal.