Desk Phone End User Guide
A generic guide to the basics of using your Desk Phone.
Welcome to your new phone!
This guide describes the features of your desk phone. The guide will help you get up and running...
Making Calls
Internally
To call another person in your business, lift the handset and dial the other person's extension. ...
Externally
To call a number outside of your business, lift the handset and dial the phone number. Depending ...
Emergency Calls
In an emergency lift the handset and dial the emergency number for your locale, for example 999. ...
Speaker Phone
To make a call using your speaker phone, either press the Speaker key or leave the handset on-hoo...
Ending Calls
To end a call replace the handset, or press the Cancel key, the Drop or Goodbye key, or the End C...
Answering Calls
Call Forwarding
Introduction
Your phone system supports a number of different types of Call Forwarding. Immediate (sometimes...
Immediate, Busy and No Answer Call Forwarding using the Handset
Enabling To use your handset to enable Immediate, Busy or No Answer Call Forwarding dial the acc...
Advanced Call Handling
Putting a Call on Hold You can put a call on hold by pressing the Hold Key. You may now replace ...
Voicemail
Other Phone Features
Speed Dials
Your Pod phone system supports three different sorts of speed dials: Depending on your phone mo...
Monitoring Other Lines
Some models of phones let you monitor the status of other extensions in your business. A key and ...
Paging
Paging (also known as Intercom) is a feature which allows one phone user to press a key on their ...
Account Codes
If you have account codes configured on your line then once you have dialled a number which requi...
Headset
Most of the models of phones supported by your phone system allow you to connect a headset. This ...