Working with your Business Group Lines

If you manage multiple departments or have any sub-departments in your department, you can select the department or sub-department using a drop-down list at the top of the page. This drop-down also includes a search box, which may be useful if you have a large number of departments in your Business Group. As you type a term in the search box, you will possible matches and you can then select the Department you want.

When View All is selected, the screen includes a Department column so that you can see where a particular line is located.

The Download all Lines button on the top right of the screen enables you to download a .csv file giving the name, DN and department of each line, ordered by the department to which the lines belong if you have more than one department.

The Actions drop-down on the far right of each line has some or all of the following options, depending on the type of line. Each option opens a pop-up where you can view or carry out configuration.

• View individual settings or view line settings to view configuration for the selected line
• View group settings for this line (if the Line is a member of a Group, for example a Hunt Group)
• Edit personal details, for example renaming the line
• Add services to the line
• Reset the line.
• Unlock the account.