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Leave the Meeting
Click on to leave the meeting. If you are the meeting host, click on - this will end the meeti...
Headset
Most of the models of phones supported by your phone system allow you to connect a headset. This ...
Messages
Messages This shows you all stored voice messages, both those you have listened to and those you...
Logging out
If you don't use CommPortal for 30 minutes you will be automatically logged out. However, if you ...
Sending Feedback
If you want to send feedback to your service provider, for example to report a bug or suggest an ...
Getting Help
If you need some assistance with using CommPortal, you can click on the Help link at the foot of ...
Using CommPortal
Once you have logged in, you will see the CommPortal Home page. CommPortal Home page Along th...
Logging in
The following shows a sample CommPortal login page. CommPortal login page To log into CommPor...
Accessing
To access CommPortal point a browser at https://commportal.connectbetter.net CommPortal is suppo...
Account Codes
If you have account codes configured on your line then once you have dialled a number which requi...
Emergency Calls
Pod lets you make calls from anywhere on the most convenient device. If you place a 999 call fro...
Paging
Paging (also known as Intercom) is a feature which allows one phone user to press a key on their ...
Monitoring Other Lines
Some models of phones let you monitor the status of other extensions in your business. A key and ...
Speed Dials
Your Pod phone system supports three different sorts of speed dials: Depending on your phone mo...
Using the Voicemail System
The voicemail system is menu driven, so listen to the voice prompts and then press the keys on yo...
Accessing Voicemail
When you have one or more unheard voice messages waiting, your phone will display a flashing ligh...
Advanced Call Handling
Putting a Call on Hold You can put a call on hold by pressing the Hold Key. You may now replace ...
Immediate, Busy and No Answer Call Forwarding using the Handset
Enabling To use your handset to enable Immediate, Busy or No Answer Call Forwarding dial the acc...
Access Codes
Anonymous Call Rejection - enable *77 Anonymous Call Rejection - disable *87...
Missed
The Missed section shows you the recent calls that you have received but did not answer: Message...