Sending Feedback

If you want to send feedback to your service provider, for example to report a bug or suggest an enhancement, click on the Send Feedback

You will then see a pop-up.

CommPortal Send Feedback

 

• If you want to include a screenshot of the CommPortal interface:
  • Highlight particular areas of the screen by selecting Highlight, positioning the cross-hatch and then dragging – the area that will be included in the screenshot will be highlighted.
  • Use the Black out option to disguise any personal information
  • Click Capture.
• If you do not want to include a screenshot, click Skip.
• This launches a second screen, with the screenshot on the right (if you have taken one) and a box where you can add a description of the problem you have encountered or enhancement you would like to see.

 Send Feedback second pop-up

• Finally, click the Submit link to send your feedback.