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Account Codes
CommPortal: End User Guide
If you have account codes configured on your line then once you have dialed a number which requir...
Business Group Administrator Login and Overview
CommPortal: Administrator Guide
This covers the how to access the Business Group Administrator Portal and overview of features
Managing Call Pickup Groups
CommPortal: Administrator Guide
Music On Hold
CommPortal: Administrator Guide
Managing Hunt Groups (Multi Line Hunt Groups (MLHGs))
CommPortal: Administrator Guide
Managing Extensions
CommPortal: Administrator Guide
Managing Short Codes
CommPortal: Administrator Guide
Managing Phones & Phone Profiles
CommPortal: Administrator Guide
This covers the basics for configuring compatible handsets with in the BG Admin CommPortal.
Managing Subscribers
CommPortal: Administrator Guide
This covers how to manage subscribers within your Business Group including logging on to their En...
Voicemail Configuration (Optional)
Start Up Guide (Readme First)
Cloud Contact Centre
Cloud Contact Centre
Music On Hold (Optional)
Start Up Guide (Readme First)
Desk Phones FAQ
Frequently Asked Questions On Pod
Recordings
Pod Call Record - User Guide
How to view and manage your recordings.
Managing Extensions
Managing Extensions and Short Codes
Managing Phones As Administrator
Managing Phones & Phone Profiles
How To Configure Hot Desking?
Managing Phones & Phone Profiles
CommPortal - FAQ
Frequently Asked Questions On Pod
Questions about the CommPortal? Take a look here...
Managing Short Codes
Managing Extensions and Short Codes
Viewing Business Group Call Reports
CommPortal: Administrator Guide