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Setting Individual Line Properties
To specify whether various settings can also be specified for each line in your business, perform...
Configuring Account Codes
To modify the account codes, click on Edit List at the top of the Accounts code page. The follow...
Viewing and Modifying Account Code Settings For a Line
If you want to view or change a particular line's account code settings, follow these steps: Ch...
Accessing the CommPortal BG Admin Interface
To configure your Business Group line (subscribers) and to manage their services, a BG Administra...
Logging into CommPortal BG Admin
The following shows the CommPortal login page. To log into CommPortal, follow these steps: ...
CommPortal BG Admin Overview
Once you are logged into CommPortal you will see the Business Group Administrator's homepage. ...
Send Feedback
If you encounter a problem when using the CommPortal BG Admin interface, or have a suggestion for...
Managing lines with BG Admin
To manage the lines in your Department, click on the All Lines option on the left-hand sidebar. ...
Working with your Business Group Lines
If you manage multiple departments or have any sub-departments in your department, you can select...
Resetting a Business Group Line
You can use a reset line option on a Business Group line if you need to allocate this line to a d...
Moving lines between departments
To move lines between departments, follow these steps: Select the line using the checkbox to...
Logging into a user's account
To log on as a regular user, follow these steps: Expand the Actions drop-down to the right of t...
Managing Phones As Administrator
Overview This will cover the basics in managing and configuring your Phones from the BG Admin Po...
Business Group Profiles
Phone profiles are split into 2 sections Business Group Profiles and Subscriber Phone Profiles. ...
Subscriber Phone Profiles
From the BG Admin Portal you can also make changes to Subscriber Phone Profiles directly. From t...
Provisioning Phones
INFO: If you are missing phones from this list then you will need to contact your Service Pr...
Viewing Short Codes
The Short Codes page displays all of the Short Codes in your department. To view Short Codes i...
Moving Short Codes to Another Department
To move Short Codes between departments, follow these steps: Select the Short Code or Short ...
Adding Short Codes
o create a new Short Code, follow these steps: Click on Add. Enter the number of the Short ...
Modifying Short Codes
Short Codes To modify an existing Short Code, follow these steps: Click on either the Short...