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Message Settings

The Message Settings screen lets you change the operation of your voice and fax messaging service...

Activating Premium Attendant

Finally, you will need to activate your Premium Attendant by going to the Main page and selecting...

Configuring Premium Attendant Advanced Options

In order to configure the advanced settings for your Premium Attendant, click on the Advanced tab...

Configuring Your Easy Attendant Extensions

If you will be using "Dial by Name", then you will need to define which extensions will participa...

Configuring Premium Attendant Extensions

If you plan on using dial by name or dial by extension, you will need to select the extensions an...

Configuring Premium Attendant Menus

Next you will need to set up your Premium Attendant menu options. By default, there are two menus...

Configuring Premium Attendant Announcements

In order to use your Premium Attendant you will need to record or upload the announcements that w...

Configuring Premium Attendant Schedule

You can configure your weekly schedule by clicking on the Weekly Schedule and Holidays Once in th...

Logging on to Easy Attendant

To configure your Easy Attendant, log into the Easy Attendant, following these steps: From the B...

Logging into Premium Attendant

To configure your Premium Attendant log into the Auto-Attendant, following these steps: From the...

Planning Your Premium Attendant

Before you start to set up your Premium Attendant, it is a good idea to sketch out the operation ...

Overview

Premium Attendant, aimed at small and medium business subscribers, offers an increased level of s...

Activating Easy Attendant

The final step in this process is to activate your Easy Attendant by clicking the Turn On button ...

Configuring Easy Attendant Menus and Schedules

You should now begin configuring your Easy Attendant menu(s) and schedules. Select either the Bu...

Planning your Easy Attendant

Before you start to set up your Easy Attendant, it is a good idea to sketch out the operation of ...

Welcome!

This guide is intended to get you up and running with the basic CommPortal and Pod Connect featur...

Set Up a Pod Meeting

You can choose to start an instant meeting from Pod Connect for Desktop, from the CommPortal dash...

Exploring Pod Connect for iOS/Android

Pod Connect for iOS/Android is like having your desk phone on your mobile. You can make and recei...

Exploring Pod Connect forDesktop

Pod Connect for Desktop is like having your desk phone on your computer. You can make and recei...

Overview

Easy Attendant offers a very simple automated telephone menu. Callers to a business are directed...