Recently Updated Pages

In order to use your Advanced Auto Attendant you will need to record or upload the announcements ...

You can configure your weekly schedule by clicking on the Weekly Schedule and Holidays Once in th...

To configure your Advanced Auto Attendant log into the Auto-Attendant, following these steps: Fr...

Before you start to set up your Advanced Auto Attendant, it is a good idea to sketch out the oper...

Advanced Auto Attendant, aimed at small and medium business subscribers, offers an increased leve...

The final step in this process is to activate your Standard Auto Attendant by clicking the Turn O...

If you will be using "Dial by Name", then you will need to define which extensions will participa...

You should now begin configuring your Standard Auto Attendant menu(s) and schedules. Select eith...

To configure your Standard Auto Attendant, you will first need to log into the Standard Auto Atte...

Before you start to set up your Standard Auto Attendant, it is a good idea to sketch out the oper...

Standard Auto Attendant offers a very simple automated telephone menu. Callers to a business are...

INFO: Please keep your passwords in a safe place. This password is required to access the Com...

You can view and manage any of you numbers that have Call Recording enabled. Click on Recordings ...

You can add Notes to any recording. There are two types of notes, first is a Note that covers the...

INFO: Before creating any additional users you must first create a Role. This Role will be as...

TIP: It is recommended to create your Agents and assign them to numbers before creating Depa...

On the Recording Archive page you also have the ability to filter the recording in order to narro...

You may create and maintain a list of personalised flags that can be assigned to a recording. The...

INFO: If you do not know the email address or the Username that was used for the account ple...

You can assign an Agent (A person's name) to one or more numbers. To do this click on Personal th...