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Delete a Recording

INFO: PLEASE NOTE ONCE A RECORDING HAS BEEN DELETED IT CAN NOT BE RETRIEVED.  From the R...

View Event History

The View Event History will show all the event relating to a recording. Go into view a recording ...

Download a Recording

To download and save a recording to your computer. From the Recording Details page click on the d...

Overview

INFO: Your login details for access to the portal will have been emailed to you at the time ...

Recordings Dashboard

The Recordings Dashboard is designed to give quick access and an overview of all recordings.From ...

Viewing and Listening to Recordings

To view and listen to your recordings, from the navigation menu click on Recordings and then clic...

Basic Setup

Once the installation has been completed Pod Integrate will launch the Main Configuration page as...

Installation

INFO: Please note Pod Integrate is only available for Windows. Administrative access will be ...

How Do I Join A Meeting When I Have Received An Invite?

INFO: Due to updated security settings by default when you join a meeting you will be placed...

Overview

This will cover the basics in managing and configuring your Phones from the BG Admin Portal.  Fr...

Viewing Short Codes

The Short Codes page displays all of the Short Codes in your department. To view Short Codes i...

Moving Short Codes to Another Department

To move Short Codes between departments, follow these steps: Select the Short Code or Short ...

Adding Short Codes

To create a new Short Code, follow these steps: Click on Add. Enter the number of the Short...

Modifying Short Codes

Short Codes To modify an existing Short Code, follow these steps: Click on either the Short...

Viewing Extensions

The Extensions page displays all of the Extensions in your business.  

Adding Extensions

To create a single new Extension, follow these steps: Click on Add. Enter the number of the...

Modifying Extensions

To modify an existing Extension, follow these steps: Click on either the Extension number or...

Hot Desking Snom

INFO: This guide is showing the configuration of a Snom D785. Depending on your model of Snom...

Miscellaneous Settings

The Misc. Settings page allows you to view and change a number of settings associated with your B...

Business Group Call Logs

You will be able to export raw call logs in CSV format containing details of all calls made (up t...