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Welcome to your new phone!

Desk Phone End User Guide

This guide describes the features of your desk phone. The guide will help you get up and running...

Getting Started

Pod Connect for Mobile and CommPortal Q... CommPortal

CommPortal is a web portal used to configure the features on your new phone system. With CommPor...

Getting Started

Pod Connect for Mobile and CommPortal Q... Pod Connect for Desktop

Your Pod phone service can be used to make or receive calls from your desk phone, your PC or Mac,...

Changing Settings

Pod Connect for Mobile and CommPortal Q... CommPortal

You can view and change your CommPortal settings directly from the CommPortal Home page, using th...

Apps

Pod Connect for Mobile and CommPortal Q... CommPortal

Use the Downloads link at the bottom of the CommPortal Home page to launch the Apps page. Here...

Call Manager

Pod Connect for Mobile and CommPortal Q... CommPortal

The Phone Status panel at the centre of the CommPortal Home page displays your Call Manager that ...

Contacts

Pod Connect for Mobile and CommPortal Q... CommPortal

Use the Contacts page to manage your contact details.  This page displays an alphabetical list of...

Messages & Calls

Pod Connect for Mobile and CommPortal Q... CommPortal

The Messages & Calls page shows all recent call activity. Use the sub-tabs to view calls b...

Exploring CommPortal

Pod Connect for Mobile and CommPortal Q... CommPortal

When you log in, you see the CommPortal Home page. From the CommPortal Home page you can acces...

Welcome!

Pod Connect for Mobile and CommPortal Q...

This guide is intended to get you up and running with the basic CommPortal and Pod Connect featur...

Internally

Desk Phone End User Guide Making Calls

To call another person in your business, lift the handset and dial the other person's extension. ...

Welcome to the CommPortal!

CommPortal: End User Guide

This guide describes the features of the web management tool, CommPortal. The guide will help yo...

Introduction

Desk Phone End User Guide Call Forwarding

Your phone system supports a number of different types of Call Forwarding. Immediate (sometimes...

Using the Speaker

Desk Phone End User Guide Answering Calls

To answer a call using the speakerphone, do not lift the handset and instead press the Speaker or...

Using the Handset

Desk Phone End User Guide Answering Calls

To answer an incoming call, lift your handset and you will be connected to the caller.

Ending Calls

Desk Phone End User Guide Making Calls

To end a call replace the handset, or press the Cancel key, the Drop or Goodbye key, or the End C...

Speaker Phone

Desk Phone End User Guide Making Calls

To make a call using your speaker phone, either press the Speaker key or leave the handset on-hoo...

Emergency Calls

Desk Phone End User Guide Making Calls

In an emergency lift the handset and dial the emergency number for your locale, for example 999. ...

Externally

Desk Phone End User Guide Making Calls

To call a number outside of your business, lift the handset and dial the phone number. Depending ...

Exploring Pod Connect forDesktop

Pod Connect for Mobile and CommPortal Q... Pod Connect for Desktop

Pod Connect for Desktop is like having your desk phone on your computer. You can make and recei...