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Accessing
To access CommPortal point a browser at https://commportal.connectbetter.net CommPortal is suppo...
Configuring Your Phone's Keys
You configure your phone's keys using the Phone Configurator. To launch the Phone Configurator, f...
Selecting Forwarding Numbers and Creating Caller Lists
Many settings in Business Call Manager allow you to create a list of callers or enter a call forw...
Configuring Advanced Settings
The panel on the right of the Business Call Manager screen includes icons for a number of advance...
Incoming Call Settings
In the central panel, you can configure your Incoming Call Settings. You have a number of option...
Setting Your Availability
You can use the drop-down at the top left of the screen to set your status to either Available fo...
Speed Dials
The Speed Dials section allows you to configure numeric speed dials: Contacts – Speed Dials tab ...
Contact List
The Contact List shows you all of your contacts: Contacts – Contact List tab Searching To s...
Click To Dial
You can make a phone call from within CommPortal by clicking on the Make Call button at the top r...
Deleted
This page shows you all the messages that you have deleted from the other tabs on the Messages &a...
Logging in
The following shows a sample CommPortal login page. CommPortal login page To log into CommPor...
Received
Add Number to Contacts To add the number of someone who called you to your to your Contacts, fol...
Dialled
This page shows you all of the recent calls you have made, including those which you made using C...
Missed
The Missed section shows you the recent calls that you have received but did not answer: Message...
Messages
Messages This shows you all stored voice messages, both those you have listened to and those you...
Logging out
If you don't use CommPortal for 30 minutes you will be automatically logged out. However, if you ...
Sending Feedback
If you want to send feedback to your service provider, for example to report a bug or suggest an ...
Getting Help
If you need some assistance with using CommPortal, you can click on the Help link at the foot of ...
Using CommPortal
Once you have logged in, you will see the CommPortal Home page. CommPortal Home page Along th...
Hunt Groups (Multi Line Hunt Groups - MLHG)
There are a number of different types of groups: Hunt Group, also called a Multi Line Hunt Gro...