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358 total results found

Accessing

CommPortal: End User Guide Introducing CommPortal

To access CommPortal point a browser at https://commportal.connectbetter.net CommPortal is suppo...

Configuring Your Phone's Keys

CommPortal: End User Guide

You configure your phone's keys using the Phone Configurator. To launch the Phone Configurator, f...

Selecting Forwarding Numbers and Creating Caller Lists

CommPortal: End User Guide Business Call Manager (BCM)

Many settings in Business Call Manager allow you to create a list of callers or enter a call forw...

Configuring Advanced Settings

CommPortal: End User Guide Business Call Manager (BCM)

The panel on the right of the Business Call Manager screen includes icons for a number of advance...

Incoming Call Settings

CommPortal: End User Guide Business Call Manager (BCM)

In the central panel, you can configure your Incoming Call Settings. You have a number of option...

Setting Your Availability

CommPortal: End User Guide Business Call Manager (BCM)

You can use the drop-down at the top left of the screen to set your status to either Available fo...

Speed Dials

CommPortal: End User Guide Contacts

The Speed Dials section allows you to configure numeric speed dials: Contacts – Speed Dials tab ...

Contact List

CommPortal: End User Guide Contacts

The Contact List shows you all of your contacts: Contacts – Contact List tab Searching To s...

Click To Dial

CommPortal: End User Guide

You can make a phone call from within CommPortal by clicking on the Make Call button at the top r...

Deleted

CommPortal: End User Guide Messages & Calls

This page shows you all the messages that you have deleted from the other tabs on the Messages &a...

Logging in

CommPortal: End User Guide Introducing CommPortal

The following shows a sample CommPortal login page. CommPortal login page To log into CommPor...

Received

CommPortal: End User Guide Messages & Calls

Add Number to Contacts To add the number of someone who called you to your to your Contacts, fol...

Dialled

CommPortal: End User Guide Messages & Calls

This page shows you all of the recent calls you have made, including those which you made using C...

Missed

CommPortal: End User Guide Messages & Calls

The Missed section shows you the recent calls that you have received but did not answer: Message...

Messages

CommPortal: End User Guide Messages & Calls

Messages This shows you all stored voice messages, both those you have listened to and those you...

Logging out

CommPortal: End User Guide Introducing CommPortal

If you don't use CommPortal for 30 minutes you will be automatically logged out. However, if you ...

Sending Feedback

CommPortal: End User Guide Introducing CommPortal

If you want to send feedback to your service provider, for example to report a bug or suggest an ...

Getting Help

CommPortal: End User Guide Introducing CommPortal

If you need some assistance with using CommPortal, you can click on the Help link at the foot of ...

Using CommPortal

CommPortal: End User Guide Introducing CommPortal

Once you have logged in, you will see the CommPortal Home page. CommPortal Home page Along th...

Hunt Groups (Multi Line Hunt Groups - MLHG)

CommPortal: End User Guide Groups

There are a number of different types of groups: Hunt Group, also called a Multi Line Hunt Gro...