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Music On Hold Overview
Music on Hold is used for placing a call on hold/transfer or call queueing. This is turned on be ...
Business Group Profiles
Phone profiles are split into 2 sections Business Group Profiles and Subscriber Phone Profiles. ...
Overview
INFO: Before starting we strongly advice that you read the IP Requirements page here. Firewal...
Logging Into The CommPortal
Your Service Provider will have given you all the login details for your subscribers (users). If ...
Changing the CommPortal Password (Optional)
INFO: Please keep your passwords in a safe place. This password is required to access the Com...
Pod Connect For iOS/Android: Updates
INFO: The current version of Pod Connect for iOS/Android: V3.00 In the unlikely event th...
Pod Connect For Desktops: Updates
INFO: The latest version of Pod Connect for Desktop is V2.32.16 In the unlikely event th...
Subscriber Phone Profiles
From the BG Admin Portal you can also make changes to Subscriber Phone Profiles directly. From t...
Provisioning Phones
INFO: If you are missing phones from this list then you will need to contact your Service Pr...
Overview
This will cover the basics in managing and configuring your Phones from the BG Admin Portal. Fr...
How Do I Use Waiting Rooms?
Waiting rooms have been enabled by default, this is to help protect your meeting from unintended ...
Hot Desking Snom
INFO: This guide is showing the configuration of a Snom D785. Depending on your model of Snom...
Hot Desking Yealink
INFO: This guide is showing the configuration of a Yealink T46S. Depending on your model of Y...
Hot Desking Polycom
INFO: This guide is showing the configuration of a Polycom VVX 411. Depending on your model o...
Hot Desking Overview
Hot Desking allows a phone user to log out of the phone and allow another user to login or allow ...
How Do I Schedule A Meeting on iOS/Android Devices?
INFO: If you do not have the Meeting options, please contact your Service Provider to have th...
How Do I Schedule A Meeting on Windows?
INFO: If you do not have the Meeting options, please contact your Service Provider to have th...
How Do I Schedule A Meeting on Mac OS?
INFO: If you do not have the Meeting options, please contact your Service Provider to have th...
How Do I Recorded A Meeting?
INFO: Recording of meetings is only supported on the Pod Connect for Desktop. If you do not h...
Installation
INFO: Please note Pod Integrate is only available for Windows. Administrative access will be ...