Recently Updated Pages
Dialled
This page shows you all of the recent calls you have made, including those which you made using C...
Received
Add Number to Contacts To add the number of someone who called you to your to your Contacts, fol...
Deleted
This page shows you all the messages that you have deleted from the other tabs on the Messages &a...
Logging out
If you don't use CommPortal for 30 minutes you will be automatically logged out. However, if you ...
Sending Feedback
If you want to send feedback to your service provider, for example to report a bug or suggest an ...
Getting Help
If you need some assistance with using CommPortal, you can click on the Help link at the foot of ...
Welcome to the CommPortal!
This guide describes the features of the web management tool, CommPortal. The guide will help yo...
Accessing
To access CommPortal point a browser at https://commportal.connectbetter.net CommPortal is suppo...
Logging in
The following shows a sample CommPortal login page. CommPortal login page To log into CommPor...
Using CommPortal
Once you have logged in, you will see the CommPortal Home page. CommPortal Home page Along th...
Headset
Most of the models of phones supported by your phone system allow you to connect a headset. This ...
Account Codes
If you have account codes configured on your line then once you have dialled a number which requi...
Paging
Paging (also known as Intercom) is a feature which allows one phone user to press a key on their ...
Monitoring Other Lines
Some models of phones let you monitor the status of other extensions in your business. A key and ...
Speed Dials
Your Pod phone system supports three different sorts of speed dials: Depending on your phone mo...
Using the Voicemail System
The voicemail system is menu driven, so listen to the voice prompts and then press the keys on yo...
Changing Your Voicemail Pin
Access your voicemail box.From the Main Menu, press 4 to change your settings.Press 3 for securit...
Recording Your Personal Greeting
Access your voicemail box.From the Main Menu, press 3.To set up a personal greeting press 1.To se...
Replaying to a Message - Dialing the Originator
While listening to a message, you can call the person back by pressing 4 and selecting option 1. ...
Forwarding a Message
While listening to messages, you can send a copy of the message to another recipient. ...