Recently Updated Pages

Dialled

This page shows you all of the recent calls you have made, including those which you made using C...

Received

Add Number to Contacts To add the number of someone who called you to your to your Contacts, fol...

Deleted

This page shows you all the messages that you have deleted from the other tabs on the Messages &a...

Logging out

If you don't use CommPortal for 30 minutes you will be automatically logged out. However, if you ...

Sending Feedback

If you want to send feedback to your service provider, for example to report a bug or suggest an ...

Getting Help

If you need some assistance with using CommPortal, you can click on the Help link at the foot of ...

Welcome to the CommPortal!

This guide describes the features of the web management tool, CommPortal. The guide will help yo...

Accessing

To access CommPortal point a browser at https://commportal.connectbetter.net CommPortal is suppo...

Logging in

The following shows a sample CommPortal login page. CommPortal login page To log into CommPor...

Using CommPortal

Once you have logged in, you will see the CommPortal Home page. CommPortal Home page Along th...

Headset

Most of the models of phones supported by your phone system allow you to connect a headset. This ...

Account Codes

If you have account codes configured on your line then once you have dialled a number which requi...

Paging

Paging (also known as Intercom) is a feature which allows one phone user to press a key on their ...

Monitoring Other Lines

Some models of phones let you monitor the status of other extensions in your business. A key and ...

Speed Dials

Your Pod phone system supports three different sorts of speed dials: Depending on your phone mo...

Using the Voicemail System

The voicemail system is menu driven, so listen to the voice prompts and then press the keys on yo...

Changing Your Voicemail Pin

Access your voicemail box.From the Main Menu, press 4 to change your settings.Press 3 for securit...

Recording Your Personal Greeting

Access your voicemail box.From the Main Menu, press 3.To set up a personal greeting press 1.To se...

Replaying to a Message - Dialing the Originator

While listening to a message, you can call the person back by pressing 4 and selecting option 1. ...

Forwarding a Message

While listening to messages, you can send a copy of the message to another recipient. ...