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Accessing

To access CommPortal point a browser at https://commportal.connectbetter.net CommPortal is suppo...

Logging in

The following shows a sample CommPortal login page. CommPortal login page To log into CommPor...

Using CommPortal

Once you have logged in, you will see the CommPortal Home page. CommPortal Home page Along th...

Headset

Most of the models of phones supported by your phone system allow you to connect a headset. This ...

Account Codes

If you have account codes configured on your line then once you have dialled a number which requi...

Paging

Paging (also known as Intercom) is a feature which allows one phone user to press a key on their ...

Monitoring Other Lines

Some models of phones let you monitor the status of other extensions in your business. A key and ...

Speed Dials

Your Pod phone system supports three different sorts of speed dials: Depending on your phone mo...

Using the Voicemail System

The voicemail system is menu driven, so listen to the voice prompts and then press the keys on yo...

Changing Your Voicemail Pin

Access your voicemail box.From the Main Menu, press 4 to change your settings.Press 3 for securit...

Recording Your Personal Greeting

Access your voicemail box.From the Main Menu, press 3.To set up a personal greeting press 1.To se...

Replaying to a Message - Dialing the Originator

While listening to a message, you can call the person back by pressing 4 and selecting option 1. ...

Forwarding a Message

While listening to messages, you can send a copy of the message to another recipient. ...

Message Playback Options

While listening to your voicemail messages, the following options are available: Op...

Voicemail Main Menu

The Pod Voicemail main menu is as follows: Option Key Play Inbox Messages...

Using The Voicemail System

The voicemail system is menu driven. Listen to the voice prompts and then press the keys on your ...

Accessing Voicemail

When you have one or more unheard voice messages waiting, your phone will display a flashing ligh...

Advanced Call Handling

Putting a Call on Hold You can put a call on hold by pressing the Hold Key. You may now replace ...

Immediate, Busy and No Answer Call Forwarding using the Handset

Enabling To use your handset to enable Immediate, Busy or No Answer Call Forwarding dial the acc...

Introduction

Your phone system supports a number of different types of Call Forwarding. Immediate (sometimes...