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Account Codes

The Account Codes screen lets you configure your account codes service.  Exactly what is configur...

Account Code Options

The Account Code Options window shows you the settings which your administrator has set up for th...

Business Account Codes

To view the list of valid account codes for your business, click on the Business Group link    

Personal Account Codes

To view your personal list of valid account codes, click on the Personal link: If you have per...

Editing personal account codes

To add an account code, follow these steps: Enter an account code in the Account Code text b...

Hunt Groups (Multi Line Hunt Groups - MLHG)

There are a number of different types of groups: Hunt Group, also called a Multi Line Hunt Gro...

Setting Your Availability

You can use the drop-down at the top left of the screen to set your status to either Available fo...

Contact List

The Contact List shows you all of your contacts: Contacts – Contact List tab Searching To s...

Messages

Messages This shows you all stored voice messages, both those you have listened to and those you...

Speed Dials

The Speed Dials section allows you to configure numeric speed dials: Contacts – Speed Dials tab ...

Incoming Call Settings

In the central panel, you can configure your Incoming Call Settings. You have a number of option...

Configuring Advanced Settings

The panel on the right of the Business Call Manager screen includes icons for a number of advance...

Selecting Forwarding Numbers and Creating Caller Lists

Many settings in Business Call Manager allow you to create a list of callers or enter a call forw...

Call Pickup Groups

Viewing Call Pickup Groups If your phone line is in a Call Pickup Group then there will be an en...

Multiple Appearance Directory Numbers (MADN)

If your phone line is in a Multiple Appearance Directory Number group then there will be an entry...

Personal Details and Security

The bottom panel of the CommPortal UI displays information about your account and allows you to c...

Call Settings

The Call Settings screen allows you to configure your call service options. Call Settings tab  ...

Notifications

The Notifications tab allows you to set options for how you wish to receive notifications wheneve...

Reminders

The Reminders screen lets you set up reminder calls. CommPortal Reminders page Adding Remind...

Missed

The Missed section shows you the recent calls that you have received but did not answer: Message...