CommPortal: Administrator Guide

In depth guide for the CommPortal for Administrators.

Business Group Administrator Login and Overview

This covers the how to access the Business Group Administrator Portal and overview of features

Managing Subscribers

This covers how to manage subscribers within your Business Group including logging on to their En...

Managing Phones & Phone Profiles

This covers the basics for configuring compatible handsets with in the BG Admin CommPortal.

Managing Short Codes

Managing Extensions

Managing Hunt Groups (Multi Line Hunt Groups (MLHGs))

Music On Hold

Managing Call Pickup Groups

Viewing Business Group Call Reports

Account Codes

Cloud Contact Centre


Viewing Miscellaneous Settings

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