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Viewing Call Pickup Groups If your phone line is in a Call Pickup Group then there will be an en...

To view your personal list of valid account codes, click on the Personal link: If you have per...

To manage the lines in your Department, click on the All Lines option on the left-hand sidebar. ...

If you encounter a problem when using the CommPortal BG Admin interface, or have a suggestion for...

Once you are logged into CommPortal you will see the Business Group Administrator's homepage. ...

The following shows the CommPortal login page. To log into CommPortal, follow these steps: ...

To configure your Business Group line (subscribers) and to manage their services, a BG Administra...

If your phone line is configured to use account codes, and an incorrect account code is entered t...

To add an account code, follow these steps: Enter an account code in the Account Code text b...

To view the list of valid account codes for your business, click on the Business Group link    

If your phone line is in a Multiple Appearance Directory Number group then there will be an entry...

The Account Code Options window shows you the settings which your administrator has set up for th...

The Account Codes screen lets you configure your account codes service.  Exactly what is configur...

The Reminders screen lets you set up reminder calls. CommPortal Reminders page Adding Remind...

The Notifications tab allows you to set options for how you wish to receive notifications wheneve...

The Message Settings screen lets you change the operation of your voice and fax messaging service...

The Call Settings screen allows you to configure your call service options. Call Settings tab  ...

The bottom panel of the CommPortal UI displays information about your account and allows you to c...

If you have the Integrated ACD feature, you will see an icon and a link to the Agent Dashboard on...

If you manage multiple departments or have any sub-departments in your department, you can select...