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358 total results found

Overview

Standard Auto Attendant

Standard Auto Attendant offers a very simple automated telephone menu. Callers to a business are...

Configuring Advanced Auto Attendant Menus

Advanced Auto Attendant

Next you will need to set up your Advanced Auto Attendant menu options. By default, there are two...

How Do I Reset My CommPortal and Pod Connect Password?

Frequently Asked Questions On Pod CommPortal - FAQ

If you have lost/forgot your CommPortal/Pod Connect password don't worry, it can be easily reset ...

Why is Pod Connect for Desktop Only Showing the Last 10 Instant Messages?

Frequently Asked Questions On Pod Pod Connect: Mobile and Desktop

When Pod Connect for Desktop is installed the default value is set at 10  to change this please f...

How Do I Transfer a Call With Pod Connect for Android/iOS?

Frequently Asked Questions On Pod Pod Connect: Mobile and Desktop

Pod Connect for Android/iOS by default this will be an announced transfer (speaking to the person...

How Do I Transfer a Call With Pod Connect for Desktop?

Frequently Asked Questions On Pod Pod Connect: Mobile and Desktop

Pod Connect for Desktop by default will send a blind/unannounced transfer (transfer a call withou...

Activating your Advanced Auto Attendant

Advanced Auto Attendant

Finally, you will need to activate your Advanced Auto Attendant by going to the Main page and sel...

Configuring Advanced Auto Attendant - Advanced Options

Advanced Auto Attendant

In order to configure the advanced settings for your Advanced Auto Attendant, click on the Advanc...

Configuring Advanced Auto Attendant Extensions

Advanced Auto Attendant

If you plan on using dial by name or dial by extension, you will need to select the extensions an...

Configuring Advanced Auto Attendant Announcements

Advanced Auto Attendant

In order to use your Advanced Auto Attendant you will need to record or upload the announcements ...

Planning your Standard Auto Attendant

Standard Auto Attendant

Before you start to set up your Standard Auto Attendant, it is a good idea to sketch out the oper...

Configuring Advanced Auto Attendant Schedule

Advanced Auto Attendant

You can configure your weekly schedule by clicking on the Weekly Schedule and Holidays Once in th...

Logging into Advanced Auto Attendant

Advanced Auto Attendant

To configure your Advanced Auto Attendant log into the Auto-Attendant, following these steps: Fr...

Planning Your Advanced Auto Attendant

Advanced Auto Attendant

Before you start to set up your Advanced Auto Attendant, it is a good idea to sketch out the oper...

Overview

Advanced Auto Attendant

Advanced Auto Attendant, aimed at small and medium business subscribers, offers an increased leve...

Activating a Standard Auto Attendant

Standard Auto Attendant

The final step in this process is to activate your Standard Auto Attendant by clicking the Turn O...

Configuring Your Standard Auto Attendant Extensions

Standard Auto Attendant

If you will be using "Dial by Name", then you will need to define which extensions will participa...

Configuring Standard Auto Attendant Menus and Schedules

Standard Auto Attendant

You should now begin configuring your Standard Auto Attendant menu(s) and schedules. Select eith...

Logging on to a Standard Auto Attendant

Standard Auto Attendant

To configure your Standard Auto Attendant, you will first need to log into the Standard Auto Atte...

How Do I Change Or Reset My Voicemail PIN?

Frequently Asked Questions On Pod Pod Connect: Voicemail

If you know your voicemail PIN this can be change from the CommPortal by following the below: ...