Logo Pod Help Bookshelf
Search Shelves Books
Info
Content
Book Navigation
  • CommPortal: Administrator Guide

  • Business Group Administrator Login and Overview

    • Accessing the CommPortal BG Admin Interface

    • Logging into CommPortal BG Admin

    • CommPortal BG Admin Overview

    • Send Feedback

  • Managing Subscribers

    • Managing lines with BG Admin

    • Working with your Business Group Lines

    • Resetting a Business Group Line

    • Moving lines between departments

    • Logging into a user's account

  • Managing Phones & Phone Profiles

    • Managing Phones As Administrator

    • Business Group Profiles

    • Subscriber Phone Profiles

    • Provisioning Phones

  • Managing Short Codes

    • Viewing Short Codes

    • Moving Short Codes to Another Department

    • Adding Short Codes

    • Modifying Short Codes

  • Managing Extensions

    • Viewing Extensions

    • Adding Extensions

    • Modifying Extensions

  • Managing Hunt Groups (Multi Line Hunt Groups (MLHGs))

    • Viewing Hunt Groups

    • Moving MLHGs to another department

    • Viewing and modifying Hunt Groups

    • Hunt Group Pilots

    • Hunt Group Members

    • Settings

  • Music On Hold

    • Music On Hold (MoH)

    • Logging In

    • Viewing and Changing Your Security Settings

    • Managing Recordings

    • Assigning Recordings To Lines

  • Managing Call Pickup Groups

    • Viewing Call Pickup Groups

    • Moving Call Pickup Groups to Another Department

    • Adding Call Pickup Groups

    • Deleting Call Pickup Groups

    • Viewing and Modifying Call Pickup Groups

    • Settings

  • Viewing Business Group Call Reports

    • Business Group Call Logs

  • Account Codes

    • Viewing and Modifying Account Code Setting

    • Setting Individual Line Properties

    • Configuring Account Codes

    • Viewing and Modifying Account Code Settings For a Line

    • Unblocking Account Codes

  • Cloud Contact Centre

    • Cloud Contact Centre

  • Departments

    • Managing Departments

    • Adding Departments

  • Viewing Miscellaneous Settings

    • Miscellaneous Settings

Books
CommPortal: Administra...
Account Codes

Account Codes

Viewing and Modifying Account Code Setting

Account Codes are not enabled by default. Please contact your Administrator for further informati...

Setting Individual Line Properties

To specify whether various settings can also be specified for each line in your business, perform...

Configuring Account Codes

To modify the account codes, click on Edit List at the top of the Accounts code page. The follow...

Viewing and Modifying Account Code Settings For a Line

If you want to view or change a particular line's account code settings, follow these steps: Ch...

Unblocking Account Codes

If a subscriber has entered an incorrect account code too many times they will become blocked. To...

Search Results

Clear Search
Details
Created 3 years ago by Admin
Updated 3 years ago by Admin
Actions


Export
  • Contained Web File .html
  • PDF File .pdf
  • Plain Text File .txt
Back to top