How Do I Change The Name Of A User/Subscriber?

info-note.png INFO: Only BG Administrator will be able to change subscriber names. Please speak to your System Administrator to request a name change.

As a BG Administrator login to the BG Admin Portal, once logged in follow the below instructions:

  • From the side menu click on Users, this will display a list of users (subscribers). For the user you want to change the name for click on the Actions menu.


  • From the Actions menu click on Edit personal details


  • In the pop up window type the new name in the Name field.


  • Click on Save to save your changes.


info-note.png INFO: You may need to log out and log back into the Pod Connect applications to see your changes.