What Are The Pod Phone Service IP Requirements?
Pod Connect and SIP Phones
Firewall configuration is likely to be required to use Pod on a corporate or VPN network. This information may also be helpful for subscribers having problems connecting to use Pod. Subscribers using many business internet connections can often successfully use Pod to make calls without any special firewall configuration.
This information applies for all of:
-
Pod Connect desktop
-
Pod Connect for iOS
-
Pod Connect for Android
-
SIP hardware phones (all models)
-
SIP software clients (all)
We recommend whitelisting the URL commportal.connectbetter.net and sip.connectbetter.net in any firewall, URL filter, proxy or SSL inspection software. In addition, the Pod Connect client and hardware phones use the following ports:
|
Protocol |
Ports |
Destination |
|
TCP |
443,80 (https, http) |
commportal.connectbetter.net |
|
TCP |
5060, 5061 (SIP, SIP over TLS) |
sip.connectbetter.net |
|
UDP |
5060 (SIP) |
sip.connectbetter.net |
|
UDP |
16384-65535 (media streams) (RTP/RTCP/SRTP/SRTCP/UDPTL) |
sip.connectbetter.net |