How Do I Forward My Calls To Another Phone Number?

You can setup Pod Connect so all inbound calls are forwarded to different phone number. You can achieve this is 2 different ways:

INFO: You must enter your call forwarding number exactly as you would dial it. If you use 9 for an outside line you must also use this here.

From the CommPortal:

• Login to the CommPortal with your username (phone number) and password.
• Click on the Incoming Calls Will menu and select Forward to another phone...

• If this is the first time you have setup call forward you will see the following window. From here you can do either of the following:
  • If you have no numbers saved you can add them to the frequently used forwarding numbers them here, enter the full Phone Number, then the Name. 
  • Click Add
  • Select Used a saved number and the number you have added.
  • Click 
  • Or you can just add a one of number in the Or use a temporary number box, click OK

• The Phone Status page will now change, to either show the phone number or name that you have configured. You must now click Apply.

TIP: Further information on call forwarding settings can be found in CommPortal End Guide - Incoming Call Settings.

From Pod Connect for Mobile

• From Pod Connect mobile tap on your profile.

• Tap on Call Manager

• If you don't already have a forwarding number saved you will need to add one. Tap on Forwarding Number

• Tap on either Enter Phone Number or Select From Contacts - After entering a phone number tap on Save.

• Now tap on Send to forwarding number - Your calls will now be forwarded.

From Pod Connect for Desktop

• From Pod Connect for Desktop click on your Name > Available > Forward calls immediately

• In the popup window enter the phone number you would like all calls to be forwarded to, the click OK. 

• Your calls will now be forwarded.