Pod Connect for Mobile and CommPortal Quick Start Guide
Quick reference guide to the CommPortal, Pod Connect for iOS/Android/Desktop
Welcome!
This guide is intended to get you up and running with the basic CommPortal and Pod Connect featur...
CommPortal
Getting Started
CommPortal is a web portal used to configure the features on your new phone system. With CommPor...
Exploring CommPortal
When you log in, you see the CommPortal Home page. From the CommPortal Home page you can acces...
Messages & Calls
The Messages & Calls page shows all recent call activity. Use the sub-tabs to view calls b...
Contacts
Use the Contacts page to manage your contact details. This page displays an alphabetical list of...
Call Manager
The Phone Status panel at the centre of the CommPortal Home page displays your Call Manager that ...
Apps
Use the Downloads link at the bottom of the CommPortal Home page to launch the Apps page. Here...
Changing Settings
You can view and change your CommPortal settings directly from the CommPortal Home page, using th...
Pod Connect for Desktop
Getting Started
Your Pod phone service can be used to make or receive calls from your desk phone, your PC or Mac,...
Exploring Pod Connect forDesktop
Pod Connect for Desktop is like having your desk phone on your computer. You can make and recei...
Making & Receiving Calls
Making Calls Making a call is as easy as entering the number on the keypad or clicking on a cont...
Instant Messaging
If you have Pod for desktop with Instant Messaging, click on a contact’s Chat icon to send them a...
Presence & Call Manager
Presence Let others know whether you are available or busy by setting your presence to Online or...
Contacts & Favourites
Your Contacts List Pod for Desktop assembles a contact list for you to use. Depending on how ...
Visual Voicemail
If you have a voice or video message, the Message button changes colour and indicates the numbe...
Emergency Calls
Pod lets you make calls from anywhere on the most convenient device. If you place a 999 call fro...
Pod Connect for iOS/Android
Getting Started
Your Pod phone service can be used to make or receive calls from your desk phone, your PC or MAC,...
Exploring Pod Connect for iOS/Android
Pod Connect for iOS/Android is like having your desk phone on your mobile. You can make and recei...
Making & Receiving Calls
Making Calls To make a call, select the Phone tab and enter the number you are calling into the...
Instant Messaging
Tap the Chat tab to use Instant Messaging. You can then select a contact to send an Instant Messa...
Presence & Call Manager
Presence Whenever one of your contacts is signed in to their account, Pod Mobile displays their ...
Contacts
Pod for Mobile assembles a contact list for you to use. Select the Contacts tab to view your Cont...
Call History & Voicemail
Call History See your full call history by selecting the Call History tab. Voicemail If you ha...
Emergency Calls
Pod lets you make calls from anywhere on the most convenient device. If you place a 999 call fro...
Pod Meeting
Getting Started
Pod Meeting provides audio and video conferencing over the internet, including web collaboration ...
Set Up a Pod Meeting
You can choose to start an instant meeting from Pod Connect for Desktop, from the CommPortal dash...
Schedule a Meeting
You can use Pod Meeting to schedule a one-off or recurring meeting. Select the Schedule A Meetin...
Host or Participate in a Meeting
Join a Meeting You can join a Pod Meeting by clicking on the on-screen invitation or by opening ...
Share Your Screen
Click on and choose the desktop or individual application window that you want to share. Note: ...
Chat & Record
Send a Message to Meeting Attendees Click on to open a Chat window and send a message to anothe...
Additional Meeting Window Options
extends the meeting display to a full-screen display. exits the full-screen display. display...
Leave the Meeting
Click on to leave the meeting. If you are the meeting host, click on - this will end the meeti...