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  • CommPortal: End User Guide

  • Welcome to the CommPortal!

  • Introducing CommPortal

    • Accessing

    • Logging in

    • Using CommPortal

    • Getting Help

    • Sending Feedback

    • Logging out

  • Messages & Calls

    • Messages

    • Missed

    • Dialled

    • Received

    • Deleted

  • Contacts

    • Contact List

    • Speed Dials

  • Business Call Manager (BCM)

    • Setting Your Availability

    • Incoming Call Settings

    • Configuring Advanced Settings

    • Selecting Forwarding Numbers and Creating Caller Lists

  • Groups

    • Hunt Groups (Multi Line Hunt Groups - MLHG)

    • Call Pickup Groups

    • Multiple Appearance Directory Numbers (MADN)

  • Account Codes

    • Account Codes

    • Account Code Options

    • Business Account Codes

    • Personal Account Codes

    • Editing personal account codes

    • Unblocking Account Codes

  • Settings

    • Personal Details and Security

    • Call Settings

    • Message Settings

    • Notifications

    • Reminders

  • Using the Agent Dashboard

  • Click To Dial

  • Configuring Your Phone's Keys

Books
CommPortal: End User G...
Introducing CommPortal

Introducing CommPortal

CommPortal provides a web interface to your phone settings.

Accessing

To access CommPortal point a browser at https://commportal.connectbetter.net CommPortal is suppo...

Logging in

The following shows a sample CommPortal login page. CommPortal login page To log into CommPor...

Using CommPortal

Once you have logged in, you will see the CommPortal Home page. CommPortal Home page Along th...

Getting Help

If you need some assistance with using CommPortal, you can click on the Help link at the foot of ...

Sending Feedback

If you want to send feedback to your service provider, for example to report a bug or suggest an ...

Logging out

If you don't use CommPortal for 30 minutes you will be automatically logged out. However, if you ...

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Created 5 years ago by Admin
Updated 5 years ago by Admin
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