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  • CommPortal: End User Guide

  • Welcome to the CommPortal!

  • Introducing CommPortal

    • Accessing

    • Logging in

    • Using CommPortal

    • Getting Help

    • Sending Feedback

    • Logging out

  • Messages & Calls

    • Messages

    • Missed

    • Dialled

    • Received

    • Deleted

  • Contacts

    • Contact List

    • Speed Dials

  • Business Call Manager (BCM)

    • Setting Your Availability

    • Incoming Call Settings

    • Configuring Advanced Settings

    • Selecting Forwarding Numbers and Creating Caller Lists

  • Groups

    • Hunt Groups (Multi Line Hunt Groups - MLHG)

    • Call Pickup Groups

    • Multiple Appearance Directory Numbers (MADN)

  • Account Codes

    • Account Codes

    • Account Code Options

    • Business Account Codes

    • Personal Account Codes

    • Editing personal account codes

    • Unblocking Account Codes

  • Settings

    • Personal Details and Security

    • Call Settings

    • Message Settings

    • Notifications

    • Reminders

  • Using the Agent Dashboard

  • Click To Dial

  • Configuring Your Phone's Keys

Books
CommPortal: End User G...
Messages & Calls

Messages & Calls

You can access the Messages & Calls page from the top section of the Home page. The Messages & Calls page has a number of sections which you can select by clicking on the relevant tab.

Messages

Messages This shows you all stored voice messages, both those you have listened to and those you...

Missed

The Missed section shows you the recent calls that you have received but did not answer: Message...

Dialled

This page shows you all of the recent calls you have made, including those which you made using C...

Received

Add Number to Contacts To add the number of someone who called you to your to your Contacts, fol...

Deleted

This page shows you all the messages that you have deleted from the other tabs on the Messages &a...

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Created 5 years ago by Admin
Updated 5 years ago by Admin
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