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  • CommPortal: End User Guide

  • Welcome to the CommPortal!

  • Introducing CommPortal

    • Accessing

    • Logging in

    • Using CommPortal

    • Getting Help

    • Sending Feedback

    • Logging out

  • Messages & Calls

    • Messages

    • Missed

    • Dialled

    • Received

    • Deleted

  • Contacts

    • Contact List

    • Speed Dials

  • Business Call Manager (BCM)

    • Setting Your Availability

    • Incoming Call Settings

    • Configuring Advanced Settings

    • Selecting Forwarding Numbers and Creating Caller Lists

  • Groups

    • Hunt Groups (Multi Line Hunt Groups - MLHG)

    • Call Pickup Groups

    • Multiple Appearance Directory Numbers (MADN)

  • Account Codes

    • Account Codes

    • Account Code Options

    • Business Account Codes

    • Personal Account Codes

    • Editing personal account codes

    • Unblocking Account Codes

  • Settings

    • Personal Details and Security

    • Call Settings

    • Message Settings

    • Notifications

    • Reminders

  • Using the Agent Dashboard

  • Click To Dial

  • Configuring Your Phone's Keys

Books
CommPortal: End User G...
Settings

Settings

There are a number of screens within the CommPortal interface where you can configure the settings for your Pod Connect phone system.

Personal Details and Security

The bottom panel of the CommPortal UI displays information about your account and allows you to c...

Call Settings

The Call Settings screen allows you to configure your call service options. Call Settings tab  ...

Message Settings

The Message Settings screen lets you change the operation of your voice and fax messaging service...

Notifications

The Notifications tab allows you to set options for how you wish to receive notifications wheneve...

Reminders

The Reminders screen lets you set up reminder calls. CommPortal Reminders page Adding Remind...

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Created 5 years ago by Admin
Updated 5 years ago by Admin
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