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Standard Integrations

Standard Integrations are available by default within Pod integrate and installation can be compl...

About

System Requirements

Pod Integrate requires the following minimum system requirements:  Windows 10 (Desktop mode) 32...

Basic Setup

Once the installation has been completed Pod Integrate will launch the Main Configuration page as...

Installation

INFO: Please note Pod Integrate is only available for Windows. Administrative access will be ...

CommPortal Setup Wizard

When you first log into the CommPortal you will be greeted with the CommPortal Setup Wizard, this...

Logging Into The CommPortal

Your Service Provider will have given you all the login details for your subscribers (users). If ...

Overview

Welcome to your Pod Unified Communications System. Your Service Provider may have given you info...

Pod Connect For iOS/Android: Updates

INFO: The current version of Pod Connect for iOS/Android: iOS: 2.31.09.54 Android: 2.31.11...

Voicemail Configuration (Optional)

If you have followed the CommPortal wizard your voicemail will already be setup. You can change y...

Downloading Pod Connect for Desktop/Android/iOS

INFO: If Pod Connect for Desktop/Android/iOS is not included in you package please skip to th...

Recommended Settings for Pod Connect for Desktop

Whist these settings are optional we do recommend that these are enable and other set to your per...

Desk Phones

If you are not using Desk Phone please skip this section.  You will first need to confirm with y...

Testing Your System

You should now be ready to complete the basic testing, this is has been designed to to ensure tha...

Music On Hold

Music on Hold is used for placing a call on hold/transfer or call queueing. This is turned on be ...

Pod Connect For Desktops: Updates

INFO: The current version of Pod Connect for Desktop: MAC OS: 2.31.14.21 Windows: 2.31.14....

How Do I Join A Meeting When I Have Received An Invite?

INFO: Due to updated security settings by default when you join a meeting you will be placed...

Overview

This will cover the basics in managing and configuring your Phones from the BG Admin Portal.  Fr...

Viewing Short Codes

The Short Codes page displays all of the Short Codes in your department. To view Short Codes i...

Moving Short Codes to Another Department

To move Short Codes between departments, follow these steps: Select the Short Code or Short ...